Frequently Asked Questions
How does the subscription work?
Subscribe to one of our plans to get unlimited access to The Daily Soul Series and Soulhakker Community Content videos. Payments are billed monthly or annually.
Who can use Soulhakker?
Our platform is designed for everyone, regardless of fitness level. Take your time with the movements and modify to your capacity.
How much does a subscription cost?
- Monthly Plan: $10/month
- Annual Plan: $99/year (Save $21)
What payment methods do you accept?
We accept credit/debit cardsÂ
Can I cancel my subscription anytime?
Yes, you can cancel anytime through your account settings. Access will remain active until the end of your billing period.
Do you offer refunds?
Refunds are not typically available. However, if you experience issues, contact our support team for assistance.
What types of workouts are available?
Our library includes strength tai chi,qigong, and more. Additionally, we will continue to add videos on health, wellness and nutrition.
Are the workouts beginner-friendly?
Yes! We have a range of workouts tailored for beginners, along with modifications for more advanced users.
Can I download workouts for offline use?
No, the videos are only available for online access.
Do you offer live classes?
We will as the site develops.Stay tuned!
What devices can I use to access the platform?
Access is available on desktop, iOS, and Android devices.
I’m having trouble logging in. What should I do?
Click "Forgot Password" on the login page to reset your password. If issues persist, contact support at [support email].
How do I update my personal information?
Go to your account settings to update your name, email, or preferences.
Can I share my account with others?
Each account is intended for individual use.